Team

Michael Collins

Michael Collins
Director

Michael worked in further and higher education, as a cultural diplomat with the British Council, and as a charity director, commissioning editor and arts and educational consultant before embracing information technology. He was an early participant in the digital rights management market and spent several years promoting online projects in publishing and related sectors for the technology plc Business Systems Group, where clients included Extenza, Emerald Group Publishing, Cambridge University Press and Oxford University Press. Whilst at BSG he created and managed the first series of Technology Updates for the Association of Learned and Professional Society Publishers (ALPSP).

In 2007 Michael set up i-Publishing Consultants Ltd, which provides both strategic consultancy and complete solutions, using its own resources and also working with communications, content management, online community and back office systems providers, to help organisations work more effectively and more interactively.

Michael is retained by the firm of chartered accountants PKF Littlejohn LLP to provide strategic marketing for its publishing business management system AVATAR, whose clients include Pen and Sword Books, Boydell and Brewer, AM Digital, Pluto Press and Hymns Ancient & Modern.

i-Publishing Consultants regularly gives presentations, manages seminars and organises workshops for clients and with partners. Michael has recently organised and chaired Round Tables and Think Tanks for senior industry professionals in the publishing and membership sectors.

Michael is a Fellow of the Royal Society for the encouragement of Arts, Manufactures & Commerce (RSA) and a special adviser to the British Interactive Media Association (BIMA).

Robin Miles

Robin Miles
Director

Robin is an experienced technical specialist in the design, development and delivery of solutions in the field of online social media. He has been delivering web solutions for over 15 years using a variety of technologies from Java, .NET to PHP frameworks. He was recently the lead consultant / project director for two commercially sold social media community products and is currently designing and delivering a range of online community solutions for i-Publishing clients.

He has strategic, business analysis, people and product management as well as hands on technical experience covering security, continuity and scaling issues.

Robin’s solid technology background has evolved from his first hand experience in delivering Internet solutions since 1996 when his fascination with the power of web technologies was initially employed to provide internet solutions for investment banks. At Dresdner Bank he created the UK’s first real-time online share dealing service for retail brokers in 1998. He later founded and was a director of a listed web-technology company in Hong Kong.

Robin set up RM & Associates Consulting in 2002 through which he has worked for corporate clients such as British Telecom, Syntegra, Interactive Investor and Societa Interbancaria per l’Automazione (SIA) as well as start-up companies.

Jo Burges

Jo Burges
Director

Jo is a management professional who relishes solving complex problems through creative innovation, using IT as a business tool to deliver improved profitability. Her core skills include process mapping and improvement, systems analysis and development, change management, project planning and managing relationships with stakeholders and external suppliers.

As a systems director in academic and professional publishing she recently led the successful implementation of a custom-built enterprise SQL database, replacing more than 100 standalone databases that had grown up across the organisation over many years. The introduction of the new database required the development of bespoke processes and tools for all the business's departments/companies (both in the UK and US), all supported by detailed written process guidelines and training.

She subsequently managed the development, implementation, testing and integration with the organisation's website, of an ONIX 3.0-compliant bibliographic data management system across the business.

As an editorial and production director, she enjoyed the challenge involved in transforming book production from a very manual process to one which took advantage of the benefits offered by increased use of IT and digital workflows to enable increased productivity, tighter schedule control and reduced costs. Implicit to this was process redesign, change management, successful management of relationships with suppliers and staff training.

Jo has also been part of a team which developed an online, subscription-based community platform for project managers, with specific responsibility for the integration of the platform with the publishing backend and development of functionality to manage subscriptions.

Jo has extensive experience of systems training and is an engaging public speaker.

Richard Dewick

Richard Dewick
Drupal CMS Consultant

Richard is a web designer and Drupal developer with over 20 years experience in the graphics trade. Having worked with the Open Source content management system Drupal for over 9 years he has broad knowledge of versions 5 through to the latest release, Drupal 8. He provides theme design, custom module development and Drupal optimisation to make sure websites run as smoothly as possible.

Richard has developed sites for large corporates, local and national retailers through to online social networking sites. He enjoys a good relationship with all his clients and provides ongoing support and development from minor updates to annual support contracts.

The variety of sites created have used a number of different programming languages including HTML5, CSS, PHP, Perl, Javascript, MySQL, XML and Flash. More recently Richard has published a social networking site for students, a voucher codes website featuring offers from all the major brands and a jobs board for creatives.

Richard is the owner of Drupal Centric, a digital agency specialising in Drupal based solutions.

Justin Cross

Justin Cross
Information Security Consultant

Justin is an accomplished enterprise software and information security specialist, with over 29 years’ experience in software development and deployment. Justin started out as a micro-computer enthusiast in the early 80’s and developed a keen interest in Artificial Intelligence. He has honed his skills as a software engineer, team leader and consultant, developing complex knowledge based systems in Finance, Telecommunications, Utilities and Manufacturing.

For the last sixteen years, as a departure from intelligent systems, but continuing in the Enterprise Solutions space, Justin has specialised in information security solutions,  following his initial work as a consultant at the start-up document security solutions provider SealedMedia (subsequently bought by Oracle).  SealedMedia focused on protecting digitally published information from copyright infringement, including business publications, and audio and video materials, before focusing more on the protection of confidential information for corporates. The technology is now known as Information Rights Management or Enterprise Digital Rights Management (IRM or eDRM). Justin successfully lead many key clients across Europe to deploy this ground breaking technology.

Justin now supports information security projects, using IRM and other technologies, across many blue-chip companies, with clients including GlaxoSmithKline, Vodafone, O2, Gala Coral, BP and AstraZeneca.  These projects balance the implementation of appropriate technical protection measures with understanding users' needs and behaviour to achieve content security, without compromising or disrupting legitimate activity.

Peter Abraham

Peter Abraham
Digital Strategy Consultant

Peter has over 20 years’ experience in digital marketing plus another 15 years before that in the creative agency industry.  His experience is wide-ranging, stretching from digital strategy and transformation in relation to marketing, ecommerce and disruption through broader cultural and behavioural analysis for marketing and ecommerce teams to digital marketing and all its channels to market, digital capability and benchmarking,

As co-founder of Crank (wearecrank.com) he enjoys providing 'to do' lists not dashboards! The Crank methodology uses data and analytics insight to help businesses make the most of their limited budget, time and resource by identifying the areas with the highest potential and focusing efforts to drive growth in those areas.

He is the author of a new book 'Building the Agile Business Through Digital Transformation' which was published by Kogan Page on April 3rd 2017 (http://agilebusinessmanifesto.com/)

Philip Ternouth

Philip Ternouth
Innovation Consultant

Philip (‘Phil’) Ternouth has specialised for over 25 years in product and service innovation in small and medium-sized companies and has an international reputation for supporting this through collaborations, especially with research organisations such as universities.  He has recently completed a tour of duty as Innovation Director for the National Centre for Universities and Business (part of the London Creative and Digital Fusion programme) during which time he worked with over 150 creative and digital companies, in particular assisting them to recognise and overcome their barriers to growth.

Phil has extensive experience in both industry and in knowledge transfer in the HE sector, having been responsible for business development and IP management from 1995 to 2001 at Manchester University and acted as a Knowledge Transfer Partnership advisor for the UK government for a number of years.  His international experience includes working with universities and governments in Sub-Saharan Africa, South Africa, Eastern Europe and Australia. He has acted as a referee for a number of different research councils, most notably AHRC and EPSRC.

He has extensive experience in (and remains active as a board member of) technology based start-up companies, especially software and service providers. He has worked successfully in supporting both turn-around and growth companies, bringing to this both a strong marketing focus and expertise in the distinctive requirements of service design, service marketing and service sales. He is experienced in capital-raising for SMEs, having successfully project managed this activity  for sums ranging from £350k to £2.5m, most notably including the Transitive Corporation which provided the Rosetta Technology for Apple. He has a current engagement as Company Secretary for a successful software SME for which he also manages partnership and SAAS agreements. In the past he has carried out business turnaround as Executive Chairman of a GIS service business. He is a member of the Chartered Institute of Marketing and The Institute of Directors and he is Visiting Professor in Innovation in two business schools.

Phil is working with i-Publishing Consultants to support the development and market introduction of its new Creative Licensing business.

Anji Clarke

Anji Clarke
Contracts and Copyright Consultant

Anji is a publishing contracts, copyright and licensing consultant, trainer and lecturer. She works collegiately with publishers, literary agents, authors and learned societies to give them all the service advantages of an in-house contracts manager on an 'as-needed' basis. With a background in law she teaches the Legal Frameworks for Publishers module on the University of Derby's Publishing MA and has contributed to the industry contracts 'Bible' Clark's Publishing Agreements.

Typical projects include:

  • Updating book and journal template agreements
  • Helping publishers to modify agreements to cover new business models
  • Individual contract negotiations for learned societies, publishers and literary agents
  • Third parties permissions training and ad hoc advice
  • Collective licensing review and advice
  • Contracts and royalties audit
  • Work with the Copyright Hub on innovative licensing of online photos

As SAGE Publications’ Senior Contracts and Copyright Manager she was involved in academic journals, books and related digital products. She has experience of rights and licensing, particularly collective licensing and worked briefly for the Copyright Licensing Agency (CLA). Anji started her career on the 'trade' side working as a freelance contracts negotiator for Profile and before that at the literary agent at A P Watt.

Jonathan Norman

Jonathan Norman
Community Strategy and Management Consultant

Jonathan is an expert in engaging multiple stakeholders and acting as a bridge between the commercial, technical and project aspects of innovation and change. Alongside this, developing and managing professional communities of practice is a key preoccupation.

Innovation, which drives companies forward, often involves complexity, uncertainty and significant risk of failure and Jonathan has the experience and skills to be able to help organizations work through these difficult territories. Inherent in this is the ability to identify problems, frame and articulate strategy and, above all, communicate challenging concepts in practical ways. An experienced and dynamic public speaker, Jonathan is well-versed in the arts of project presentations and facilitating roundtables.

The first 30 years of his career were in business publishing with IFS, Gower and Taylor & Francis. During this time, Jonathan was responsible for the development of traditional books, training videos and management games. He also managed a range of digital projects including the development and implementation of several websites and the conception, initiation and subsequent management of the commercial GpmFirst project management community of practice.

One of Jonathan's current projects is as Manager of the forthcoming Major Projects Knowledge Hub, which is a new service offered by the Major Projects Association and which seeks to improve major project initiation, delivery and innovation through the sharing of knowledge and good practice within a global user community.

Katy Loffman

Katy Loffman
Digital Publishing Consultant

Katy is a Digital Publishing Consultant, specialising in rights and ebook sales. She also advises publishers and agents on all aspects of digital publishing.

Katy has broad experience of working with technology partners, and retail and distribution partners around the world, guiding and enabling publishers through the whole ebook process, from planning and budgeting, to finished products, including apps, on sale.

She is an experienced negotiator, with expertise in digital contracts for both selling and acquiring ebooks and other digital products. Her expertise includes copyright law, publishing rights, and an understanding of digital technologies and website design.

With over 20 years experience in book publishing , her background is mainly in trade books, working as Rights Manager for companies such as Faber and Faber and Penguin.

An MA in Digital Publishing at University College London in 2002 marked her change of direction into digital rights and consultancy. Experience in the academic and professional publishing sectors followed, working for Proquest and CIPD, as did a spell in the digital department of Random House. She also works regularly with authors and agents.

Katy has lectured in rights, digital rights and copyright on the Publishing MA at City University London, led a Developing an EBook Strategy course for the Publishing Training Centre in London and also taught on its Selling Rights course.

She manages her own Rights Solutions consultancy and Dandelion Digital sales agency, represents the authors’ agency Pollinger Limited on the Digital Committee of the Authors Agents Association, and is an associate member of the Publishers Association.

Tim Bradburn

Tim Bradburn
Strategy & Marketing Consultant

Tim Bradburn is a business consultant specialising in competitive strategy and marketing for trade associations, business schools and advisory firms..

He has helped drive membership growth for a range of associations, including IPSE, NHF, BWF and NfER. Other organisations he has worked with include Aegis Media plc, Arvato Bertelsmann, Ashridge, Foreign & Commonwealth Office, GSK, Pfizer and University of Oxford.

Key skills include engaging at board level to shape business models and value propositions for maximum competitive advantage and developing marketing strategies that integrate the full spectrum of online and offline approaches.

Tim recently completed a masters-level Diploma in Strategy and Innovation at the University of Oxford. His final thesis, entitled ‘Are industry associations ripe for disruption?’ is a thorough examination of the strategic challenges facing associations. It is the only academic paper to look at the sector through the lens of modern innovation theory.